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Exhibitor FAQs

2019 Show Hours

Tuesday, June 11                      10:00 a.m. - 4:00 p.m.
Wednesday, June 12                 10:00 a.m. - 4:00 p.m.


Register booth personnel here . Each exhibit has 4 Trade-Show Only Exhibitor Passes per 100 square feet.


The Hilton Chicago is the headquarters hotel for the Global Cold Chain Expo. Transportation will be provided to and from McCormick Place for the show. Visit the Hotel & Travel Page to book your room at the discounted rate.

Hilton Chicago
720 South Michigan Avenue, Chicago, Illinois, 60605, USA
Tel: +1 312 922 4400 Fax: +1 312 294 6891

Exhibitor Access

Registered exhibitor booth personnel will have access to the exhibit floor during move in, show and move-out hours. All exhibit personnel must wear their badge at all times. Badge swapping is not permitted.

Exhibitor Move-Out Hours

All exhibitors are expected to begin dismantling their displays at 4:01p.m. on Wednesday, June 12. Any exhibitor who begins dismantling before this time will lose booth seniority for future Global Cold Chain Expo shows.

Wednesday, June 12                        4:01 p.m. - 8:00 p.m.
Thursday, June 13                            8:00 a.m. - 4:30 p.m.

All carriers must be checked in by 3:00 p.m. on Wednesday and Thursday for move-out that day. All displays must be dismantled and removed from the exhibit hall by 4:30 p.m. Thursday, June 13.

Exhibit Hall Cleaning

The aisles and lounge area will be cleaned each evening. Exhibitors are responsible for their own booth cleaning. All trash should be placed in a bag in the aisle outside of your booth at the end of the day. A form for ordering booth cleaning service will be included in the Freeman Services section.

Exhibit Hall Utilities

Electrical, compressed air and plumbing will be provided by Freeman. Internet and telephone services are offered through McCormick Place. Order forms for convention services will be included in the Exhibit Services section.

Exhibitor Identification Signs

Each exhibiting company will be issued one 7” x 44” identification sign which includes your company name and booth number. Special signage requests are available through Freeman.

Exhibitor Right to Work/Union Regulations

Exhibitors using their own full-time staff may perform work in a booth of any size. You are permitted to use your own ladders or hand tools, cordless tools and power tools. You are not permitted to use scooters, forklifts, pallet jacks, motorized dollies or similar motorized or hydraulic equipment. For completed details on your rights as an exhibitor, please refer to the McCormick Place Exhibitor Bill of Rights. Exhibitors are also permitted to load/unload materials from automobiles and small utility vehicles (ASUV Program) at designated McCormick Place docks using your own non-motorized, non-hydraulic hand trucks and dollies. For more information about the ASUV program and to register your vehicle, refer to the ASUV program and procedures form. *Exhibitor Rights do not apply to Exhibitor Appointed Contractors

Exhibitor Appointed Contractors – Non-Official Contractors

Exhibitor Appointed Contractors are companies or individuals who are not full-time permanent employees of the exhibiting firm. They are hired to provide on side services in the exhibit hall and do not represent any of the official contractors. Any exhibitor who plans to use a contractor not identified on the Official Contractors List must complete and submit the Notice of Intent to Use an Exhibitor Appointed Contractor by April 15, 2019.

Please note: EACs are required to submit the EAC Agreement Form, Certificate of Insurance to Global Cold Chain Expo and register with McCormick Place before they will be given permission to work on the show floor. The deadline to receive these forms is April 15, 2019. Lastly, all EACs are required to follow the Global Cold Chain Expo Exhibitor Rules & Regulations as well as any rules pertaining to EAC companies outlined by McCormick Place. All forms regarding EACs can be found in the Display Rules & Regulations section.

Insurance- Exhibitors Liability

Each exhibitor is required to secure adequate insurance protection against loss of and/or damage to equipment and/or display materials from any cause and against injury to any persons or property of others. The certificate must be provided from the exhibitor in the name of the Exhibiting Company to include Global Cold Chain Expo, Freeman, The City of Chicago and the Metropolitan Pier and Exposition Authority for McCormick Place Convention Center as additional insureds. A sample insurance certificate is under the Display Rules & Regulations section. GLOBAL COLD CHAIN EXPO MUST RECEIVE ALL INSURANCE CERTIFICATES NO LATER THAN APRIL 22, 2019.


Global Cold Chain Expo will provide general exhibit hall security on a 24-hour basis starting on June 10 at 12:00 a.m. through move-out day on June 13 at 4:30 p.m. Exhibitors must wear their badges during move-in, show days and move-out hours for access to the exhibit floor. Exhibitors are encouraged to take whatever precautions they feel necessary to protect valuable materials and equipment, neither of the entities mentioned in the Insurance Exhibitors Liability section above may be held liable for damaged or stolen property. To order booth security, complete the security order form located in the Additional Exhibit Services Section.

First Aid Station

Medical emergencies or injuries must be reported immediately to the Global Cold Chain Expo first aid station where staff will be available to assist with any medical emergencies or problems.

Badges for Installation & Dismantling Crews

During the installation and dismantling days, all personnel employed by your company may gain access to the exhibit floor either with an official convention name badge or a special installation and  dismantling wristband. A security desk will be set up and will be distributing wristbands to approved EAC companies. All persons must have a convention name badge by Monday, June 10 at 1:00 p.m.

No installation and dismantling crew members or technicians will be permitted to exhibit the floor during show hours without the proper convention name badge supplied by the exhibiting company. These badges should be ordered through your complimentary allotment of registration badges.

For unusual situations requiring admission at other times, approval must be obtained from Global Cold Chain Expo Show Management, who can be contracted through the Global Cold Chain Expo security provider.

Payment Deadlines and Cancellation Policy

50% payment of booth space fees is due by August 4, 2018 and final 50% payment of booth space is due by February 9, 2019. Written cancellations received by February 9, will forfeit 25% of the total cost of space, plus a $100 administrative fee. Exhibitors who cancel space after February 9, 2019, will be responsible for their entire fee for all contracted exhibit space. Downgrades of space are considered and treated as cancellations.

Staff Contacts

Meetings & Events, Housing

Melissa Edwards
Phone: +1 703 373 4306 ext. 205
Email: medwards@gcca.org

Press Coverage Opportunities

Grace Lynch
Phone: +1 703 373 4300
Email: glynch@gcca.org




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"The Global Cold Chain Expo allows multiple members from our Supply Chain to attend and find value at one event. Procurement, food safety, logistics all have an opportunity to meet with equipment manufacturers, software and service providers as well as suppliers at the expo. This is a one-stop shop for our team." 

Erik Kruse
Logistics Supply Chain Manager, Kwik Trip, Inc.

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