Exhibitor FAQs


The Palmer House is the headquarter hotel for the Global Cold Chain Expo. Transportation will be provided to and from McCormick Place for the show. See shuttle bus service below for more information.  

Palmer House Hilton
17 East Monroe Street, Chicago, IL 60603

GCCE is pleased to offer a discounted room rate of $285 for single or double occupancy, exclusive of applicable state and local taxes, currently 16.4%. The cut-off date to book a room is Saturday, May 20, 2017 or while rooms last.  To book a room at the Palmer House Hilton, please call the hotel’s reservation department +1 312-726-7500 or use the online reservation link.

Exhibitor Access

Registered exhibitor booth personnel will have access to the exhibit floor during move in, show and move-out hours. All exhibit personnel must wear their badge at all times. Badge swapping is not permitted.

Show Hours

Wednesday, June 14                       10:00 a.m. - 4:00 p.m.
Thursday, June 15                           10:00 a.m. - 4:00 p.m.

Exhibitor Move-Out Hours

All exhibitors are expected to begin dismantling their displays at 4:01p.m. on Thursday, June 15. Any exhibitor who begins dismantling before this time will lose booth seniority for future Global Cold Chain Expo shows.

Thursday, June 15                            4:01 p.m. - 8:00 p.m.
Friday, June 16                                  8:00 a.m. - 4:30 p.m.

All carriers must be checked in by 3:00 p.m. on Thursday and Friday for move-out that day. All displays must be dismantled and removed from the exhibit hall by 4:30 p.m. Friday, June 16.

Exhibitor Service Kit and Freeman Service Portal

To view comprehensive information about all show logistics as well as all order forms and deadlines, please visit the Freeman service portal here.

Exhibit Hall Cleaning

The aisles and lounge area will be cleaned each evening. Exhibitors are responsible for their own booth cleaning. All trash should be placed in a bag in the aisle outside of your booth at the end of the day. A form for ordering booth cleaning service is included in the Freeman Services section.

Exhibit Hall Utilities

Electrical, compressed air and plumbing will be provided by Freeman. Internet and telephone services are offered through McCormick Place. Order forms for convention services are included in the Additional Exhibit Services section.

Exhibitor Identification Signs

Each exhibiting company will be issued one 7” x 44” identification sign which includes your company name and booth number. Special signage requests are available through Freeman.

Exhibitor Right to Work/Union Regulations

Exhibitors using their own full-time staff may perform work in a booth of any size. You are permitted to use your own ladders or hand tools, cordless tools and power tools. You are not permitted to use scooters, forklifts, pallet jacks, motorized dollies or similar motorized or hydraulic equipment. For completed details on your rights as an exhibitor, please refer to the McCormick Place Exhibitor Bill of Rights. Exhibitors are also permitted to load/unload materials from automobiles and small utility vehicles (ASUV Program) at designated McCormick Place docks using your own non-motorized, non-hydraulic hand trucks and dollies. For more information about the ASUV program and to register your vehicle, refer to the ASUV program and procedures form. *Exhibitor Rights do not apply to Exhibitor Appointed Contractors

Exhibitor Appointed Contractors – Non Official Contractors

Exhibitor Appointed Contractors are companies or individuals who are not full-time permanent employees of the exhibiting firm. They are hired to provide on side services in the exhibit hall and do not represent any of the official contractors. Any exhibitor who plans to use a contractor not identified on the Official Contractors List must complete and submit the Notice of Intent to Use an Exhibitor Appointed Contractor by April 22, 2017.

Please note: EACs are required to submit the EAC Agreement Form, Certificate of Insurance to Global Cold Chain Expo and register with McCormick Place before they will be given permission to work on the show floor. The deadline to receive these forms is April 22, 2017. Lastly, all EACs are required to follow the Global Cold Chain Expo Exhibitor Rules & Regulations as well as any rules pertaining to EAC companies outlined by McCormick Place. All forms regarding EACs can be found in the Display Rules & Regulations section.

Insurance- Exhibitors Liability

Each exhibitor is required to secure adequate insurance protection against loss of and/or damage to equipment and/or display materials from any cause and against injury to any persons or property of others. The certificate must be provided from the exhibitor in the name of the Exhibiting Company to include Global Cold Chain Expo, Freeman, The City of Chicago and the Metropolitan Pier and Exposition Authority for McCormick Place Convention Center as additional insureds. A sample insurance certificate is under the Display Rules & Regulations section. GLOBAL COLD CHAIN EXPO MUST RECEIVE ALL INSURANCE CERTIFICATES NO LATER THAN APRIL 30, 2017.

Rules & Regulations

Please review the Global Cold Chain Expo General Exhibitor Rules located in the Display Rules & Regulations section of the exhibitor service kit. If you have any questions regarding the established policies, please contact Alice Schneider at aschneider@gcca.org.


Global Cold Chain Expo will provide general exhibit hall security on a 24-hour basis starting on June 13 at 12:00 a.m. through move-out day on Friday, June 16 at 4:30 p.m. Exhibitors must wear their badges during move-in, show days and move-out hours for access to the exhibit floor. Exhibitors are encouraged to take whatever precautions they feel necessary to protect valuable materials and equipment, neither of the entities mentioned in the Insurance Exhibitors Liability section above may be held liable for damaged or stolen property. To order booth security, complete the security order form located in the Additional Exhibit Services Section.

First Aid Station

Medical emergencies or injuries must be reported immediately to the Global Cold Chain Expo first aid station where staff will be available to assist with any medical emergencies or problems.

Booth Catering

SAVOR…Chicago is the exclusive caterer and concessionaire at McCormick Place center. A booth catering menu and request for sampling permission is located in the Additional Exhibit Services Section.

Badges for Installation & Dismantling Crews

During the installation and dismantling days, all personnel employed by your company may gain access to the exhibit floor either with an official convention name badge or a special installation and  dismantling wristband. A security desk will be set up and will be distributing wristbands to approved EAC companies. All persons must have a convention name badge by Tuesday, June 13 at 1:00 p.m.

No installation and dismantling crew members or technicians will be permitted to exhibit the floor during show hours without the proper convention name badge supplied by the exhibiting company. These badges should be ordered through your complimentary allotment of registration badges.

For unusual situations requiring admission at other times, approval must be obtained from Global Cold Chain Expo Show Management, who can be contracted through the Global Cold Chain Expo security provider.

Staff Contacts

Meetings & Events, Housing

Melissa Edwards
Phone: +1 703 373 4306 ext. 205
Email: medwards@gcca.org

Press Coverage Opportunities

Laura Poko
Phone: +1 703 373 4300
Email: lpoko@gcca.org

Show Management

Catharine Perry
Phone: +1 703 373 4300
Email: cperry@gcca.org



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  • If your business is in any way related to the perishables industry, the Global Cold Chain Expo is a can’t-miss event.
    Angelo Antoci
    President, U.S. Growers Cold Storage, Inc.